“Custom Channels is one of my favorite solutions. It’s so easy to implement, the team is fantastic to work with, and they play great music!”
Kyle J. Hunt, Director of IT, Polly’s Pies
Licensed music that fits into the systems you already install. Hardware agnostic. Built for recurring revenue.
Miss us at the show? Everything we presented is in one place.
Including the #1 fast casual brand, trusted by 10,000+ businesses across the US. See how brands like CAVA, Aviator Nation, and Smile Doctors use Custom Channels to scale their in-store experience.
Consistent, on-brand sound across 500+ locations.
Since 2014, Custom Channels has powered CAVA’s in-store experience as they scaled from 5 locations to a category leader, with a fully curated, constantly evolving channel aligned to the brand.
Brought the Grateful Dead into Aviator Nation stores.
We connected Aviator Nation with Warner Chappell to create a live, in-store soundtrack for the 60th anniversary, deployed in under 48 hours and built to match the brand’s identity.
400+ locations. One seamless, consistent experience.
As Smile Doctors scaled through acquisitions and new builds, Custom Channels unified every location under one licensed, centralized audio solution, eliminating complexity and keeping every practice on-brand.
Choose the plan that fits your business. Scale as you grow.
Core
Play music legally and sound great.
No credit card required
Music
Manage & Control
Support
Control
Elevate your brand sound and manage across every location.
No credit card required
Music
Manage & Control
Support
Customize
We build your sound, you focus on your brand.
Custom pricing
We'll respond within 1 business day
Music
Manage & Control
Support
Audio Messaging
Additional zones: +$15 / mo across all plans
Custom Channels is 100% hardware agnostic and built to fit into the systems you already run. Our music is fully licensed for commercial use, integrates natively with Bluesound Professional, True Sync Media, Q-SYS, BrightSign, and Navori, and runs on any existing AV infrastructure.
200+ curated playlists. Commercial licensing covered. Real support from real people.
Built for single locations and national rollouts alike.
Licensed music and AI-voiced promos that can name a local offer or event. Build your own playlist or start from AI recommentdations or import a Spotify playlist.
One dashboard to schedule every location and zone. Dayparts, LTOs, and holiday promos.Assign music and messaging by location, group, or enterprise.
Programmatic licensed audio with scheduling, zone control, ad insertion, and proof-of-play reporting. Works alongside Navori, BrightSign, TrueSyncMedia, and more.
We work with your current infrastructure. No forced hardware decisions. One dashboard to see what is playing in real time,device connectivity, and assign permissions.
The brands your clients already trust have been running Custom Channels for years. This is what they say about the service behind the sound.
“Custom Channels is one of my favorite solutions. It’s so easy to implement, the team is fantastic to work with, and they play great music!”
Kyle J. Hunt, Director of IT, Polly’s Pies
“You guys have absolutely taken care of me whenever I’ve had an issue. The service and accessibility are hands down what stand out to me. Thank you for the response time and everything over the past 11 years.”
Michael Salensky, Owner/Designer, LVG LLC
“You guys are some of the best at responding in a timely manner. You treat us like we’re a 500-door business.”
Jerol Fanta, Owner, Orlando’s Italian Restaurants
“Custom Channels didn’t just help us run a promotion; it gave us a channel that actually moves the brand. Within one month, we had a double-digit lift in loyalty sign-ups, and now we can run a unified loyalty campaign across every location and actually see it working.”
Chris Ives, CEO, Bubbakoo’s Burritos
“We have 15 locations that represent the Goodwill brand. Custom Channels gives us that consistent piece of the puzzle. And it’s one less thing I have to manage, because I know it’s going to be done right.”
Marketing Manager – Goodwill Industries of New Mexico
“In the old system, I’d send scripts and wait two weeks to get spots back. Now I push out store-specific, day-parted campaigns with AI voicing in 15 minutes. It’s light years ahead of where we were.”
Co-Founder, The Splinter Group – Rise Biscuits & Chicken
Get answers to common questions from AV integrators and dealers about the Custom Channels platform.