Powering the in-store sound for leading brands and growing businesses across the US, fully licensed and supported by real people.
Including the #1 fast casual brand, trusted by 10,000+ businesses across the US
Premium, fully licensed commercial music curated by real experts to match your brand and scale across every location.
Trusted by restaurants, retail, gyms, offices and 10,000+ businesses nationwide.
Consistent, on-brand sound across 500+ locations.
Since 2014, Custom Channels has powered CAVA’s in-store experience as they scaled from 5 locations to a category leader, with a fully curated, constantly evolving channel aligned to the brand.
Brought the Grateful Dead into Aviator Nation stores.
We connected Aviator Nation with Warner Chappell to create a live, in-store soundtrack for the 60th anniversary, deployed in under 48 hours and built to match the brand’s identity.
400+ locations. One seamless, consistent experience.
As Smile Doctors scaled through acquisitions and new builds, Custom Channels unified every location under one licensed, centralized audio solution, eliminating complexity and keeping every practice on-brand.
Our expert team hand curates playlists built for real business use. No algorithms or generic mixes. Just great music that fits your brand and keeps your space feeling fresh.
Schedule playlists, adjust the vibe in the moment and manage every location from anywhere. Keep your brand consistent with tools made for multi location businesses.
No tickets or bots. When you call, a real person answers who understands your setup and helps you fix things fast so your business never loses its sound.
Music that feels better, plays better and performs better. With high quality streaming and curated playlists, your business sounds the way it should.
Join the companies that use Custom Channels to create memorable customer experiences.
Custom Channels didn’t just help us run a promotion; it gave us a channel that actually moves the
brand. Within one month, we had a double-digit lift in loyalty sign-ups, and now we can run a unified
loyalty campaign across every location and actually see it working.
“We have 15 locations that represent the Goodwill brand. Custom Channels gives us that consistent piece of the puzzle. And it’s one less thing I have to manage, because I know it’s going to be done right.”
“In the old system, I’d send scripts and wait two weeks to get spots back. Now I push out store-specific, day-parted campaigns with AI voicing in 15 minutes. It’s light years ahead of where we were.”
“Our self-wash customers spend an hour or more in the facility… they’re literally a captive audience. Since using Custom Channels in-store messaging, we’ve seen a noticeable increase in loyalty sign-ups and event engagement. It’s a fun and effective way to communicate.”
“Music is a critical part of the customer experience. Whether you’re in Seattle or Chicago, MOD should sound like MOD. Custom Channels handles the music so our teams can focus on our customers.”
“We launched one AI message about our new pizza cookie and sales QUADRUPLED in a weekend. A franchisee texted me asking me to stop playing it… they’d sold out. Custom Channels AI Messaging is now a line item on every marketing campaign we run.”
Yes. You can start a free trial with no credit card required and hear how Custom Channels sounds in your space before making any decision on business music streaming.
U.S. businesses are covered for ASCAP, BMI, SESAC and GMR. Canadian businesses are covered for SOCAN and ReSound. When you go with Custom Channels you can rest assured that your business is covered when playing all of the music provided by Custom Channels. No other music service has access to more artists and titles from all major and independent record labels than Custom Channels.
Yes, our service is compatible with various devices, including our hardware player, Sonos, Bluesound, and smart TVs.
Yes. Custom Channels is built for both single-location businesses and multi-location brands, with simple tools to manage everything from one account.
Yes, we offer a free trial so you can experience the benefits firsthand. No credit card required.
No. You can start a free trial on your own, or book a quick demo if you want help choosing the right setup. No pressure either way.
Sign up by Dec. 31, and music players for new locations will be included at no cost.
CLAIM OFFERNo setup fees. Offer ends Dec 31, 2025.
