No Guesswork. Play the right music in every location with full ASCAP, BMI, SESAC, and GMR coverage.
Licensed for business use with coverage from
Thousands of businesses trust Custom Channels for one reason: we make licensed music simple. From fully covered background music to real human support, we help you stay legal and on brand in every location.
Talk directly with a human music expert, no bots, no tickets.
No personal streaming accounts needed. No licensing confusion.
Consistent, on-brand sound across 500+ locations.
Since 2014, Custom Channels has powered CAVA’s in-store experience as they scaled from 5 locations to a category leader, with a fully curated, constantly evolving channel aligned to the brand.
Brought the Grateful Dead into Aviator Nation stores.
We connected Aviator Nation with Warner Chappell to create a live, in-store soundtrack for the 60th anniversary, deployed in under 48 hours and built to match the brand’s identity.
400+ locations. One seamless, consistent experience.
As Smile Doctors scaled through acquisitions and new builds, Custom Channels unified every location under one licensed, centralized audio solution, eliminating complexity and keeping every practice on-brand.
What Your Custom Channels
Plan Covers
Stream the specific recordings your customers know and love.
Use the underlying songs and compositions legally in your business.
Play music in a public or commercial space without risking fines.
We include coverage from all major PROs: ASCAP, BMI, SESAC, and GMR.
Join the companies that use Custom Channels to create memorable customer experiences.
Custom Channels didn’t just help us run a promotion; it gave us a channel that actually moves the
brand. Within one month, we had a double-digit lift in loyalty sign-ups, and now we can run a unified
loyalty campaign across every location and actually see it working.
“We have 15 locations that represent the Goodwill brand. Custom Channels gives us that consistent piece of the puzzle. And it’s one less thing I have to manage, because I know it’s going to be done right.”
“In the old system, I’d send scripts and wait two weeks to get spots back. Now I push out store-specific, day-parted campaigns with AI voicing in 15 minutes. It’s light years ahead of where we were.”
“Our self-wash customers spend an hour or more in the facility… they’re literally a captive audience. Since using Custom Channels in-store messaging, we’ve seen a noticeable increase in loyalty sign-ups and event engagement. It’s a fun and effective way to communicate.”
“Music is a critical part of the customer experience. Whether you’re in Seattle or Chicago, MOD should sound like MOD. Custom Channels handles the music so our teams can focus on our customers.”
“We launched one AI message about our new pizza cookie and sales QUADRUPLED in a weekend. A franchisee texted me asking me to stop playing it… they’d sold out. Custom Channels AI Messaging is now a line item on every marketing campaign we run.”
Sign up by Dec. 31, and music players for new locations will be included at no cost.
CLAIM OFFERNo setup fees. Offer ends Dec 31, 2025.
