Powering the in-store sound for leading brands and growing businesses across the US, fully licensed and supported by real people.
Including the #1 fast casual brand, trusted by 10,000+ businesses across the US
Businesses choose Custom Channels because we go beyond playlists. Our music is hand-curated by experts, fully licensed for commercial use, and supported by real people who understand your brand, your locations, and your business goals.
Talk directly with a human music expert. No bots. No tickets.
Fully licensed commercial music built for single and multi-location businesses.
Create and manage in-store audio campaigns in minutes. Use AI-powered tools to generate natural-sounding messages with background music, then schedule and target them by location and time.
Control your audio environment with intuitive daypart scheduling. Easily program music and messaging to align with your business hours, customer flow, or promotional goals throughout the day.
Manage and customize your audio experience across your entire business.. Access branded playlists instantly and create unique soundscapes for different zones within each space—perfect for companies with multiple sites or diverse customer areas.
Turn your audio system into a sales machine. Integrate POS data, loyalty programs, and promotions. This way your sound drives results, not just ambiance.
Our expert music team hand‑curates every channel. No algorithms, no repeats, no generic playlists. Just perfectly on‑brand music your customers actually notice.
No tickets, no bots. When you call, you get a real person who knows your setup, your sound, and your business goals. We can save you time and money by fixing things fast.
We cover all major PROs. ASCAP, BMI, GMR, and SESAC. So your business is fully compliant and can play top artists that others miss out on.
Join the companies that use Custom Channels to create memorable customer experiences.
“Custom Channels gives our orthodontic practice the freedom and flexibility to select music that matches our practice’s energy. It keeps our patients happy and our team motivated. We’ve had Custom Channels in the office for 7+ years because it is fun, ad-free, priced appropriately, and very easy to use!”
“WOW! We’re huge fans of Custom Channels! Hands down the best product we tried. We just signed up for the year.”
“I love Custom Channels, and mention it to other Dunkin Donuts owners. I love the Mix feature, and block songs, and add songs, and that I can see the what is playing in all of my stores online.”
“Custom Channels completely nailed it. The music feels like an extension of our brand — our customers notice, and our team loves it too. Setup was a breeze, and the support is top-tier.”
“Your customer service has been top notch!! Like 10000% better than the other company we were utilizing.”
“Custom Channels has transformed our in-store experience. The curated playlists perfectly match our brand, and the support team is outstanding.”
Yes. You can start a free trial with no credit card required and hear how Custom Channels sounds in your space before making any decision.
U.S. businesses are covered for ASCAP, BMI, SESAC and GMR. Canadian businesses are covered for SOCAN and ReSound. When you go with Custom Channels you can rest assured that your business is covered when playing all of the music provided by Custom Channels. No other music service has access to more artists and titles from all major and independent record labels than Custom Channels
Yes, our service is compatible with various devices, including our hardware player, Sonos, Bluesound, and smart TVs.
Yes. Custom Channels is built for both single-location businesses and multi-location brands, with simple tools to manage everything from one account.
Yes, we offer a free trial so you can experience the benefits firsthand. No credit card required.
No. You can start a free trial on your own, or book a quick demo if you want help choosing the right setup. No pressure either way.
Sign up by Dec. 31, and music players for new locations will be included at no cost.
CLAIM OFFERNo setup fees. Offer ends Dec 31, 2025.
