Powering the in-store sound for leading brands and
growing businesses across the US, fully licensed and
supported by real people.
Including the #1 fast casual brand, trusted by 10,000+ businesses across the US
Consumer streaming services like Spotify, Apple Music, and Amazon Music are not licensed for commercial use. Playing them in a business can lead to fines and compliance issues.
Custom Channels includes all major music licenses, so your business stays compliant while sounding on-brand.
Consistent, on-brand sound across 500+ locations.
Since 2014, Custom Channels has powered CAVA’s in-store experience as they scaled from 5 locations to a category leader, with a fully curated, constantly evolving channel aligned to the brand.
Brought the Grateful Dead into Aviator Nation stores.
We connected Aviator Nation with Warner Chappell to create a live, in-store soundtrack for the 60th anniversary, deployed in under 48 hours and built to match the brand’s identity.
400+ locations. One seamless, consistent experience.
As Smile Doctors scaled through acquisitions and new builds, Custom Channels unified every location under one licensed, centralized audio solution, eliminating complexity and keeping every practice on-brand.
Turn your audio system into a sales machine. Add messaging and promotions that enhance the experience without disrupting it.
Our expert music team hand-curates every channel. No algorithms, no repeats, no generic playlists. Just music your customers actually notice.
No tickets. No bots. When you call, you speak to a real person who knows your setup, your sound, and your business goals.
We cover all major PROs. ASCAP, BMI, GMR, and SESAC. Your business is fully compliant and can play top artists others miss.
Trusted by operators, retailers, and AV leaders worldwide
Yes. You can start a free trial with no credit card required and hear how Custom Channels sounds in your space before making any decision.
U.S. businesses are covered for ASCAP, BMI, SESAC and GMR. Canadian businesses are covered for SOCAN and ReSound. When you go with Custom Channels you can rest assured that your business is covered when playing all of the music provided by Custom Channels. No other music service has access to more artists and titles from all major and independent record labels than Custom Channels
Yes, our service is compatible with various devices, including our hardware player, Sonos, Bluesound, and smart TVs.
Yes. Custom Channels is built for both single-location businesses and multi-location brands, with simple tools to manage everything from one account.
No. You can start a free trial on your own, or book a quick demo if you want help choosing the right setup. No pressure either way.
Yes, we offer a free trial so you can experience the benefits firsthand. No credit card required.
Sign up by Dec. 31, and music players for new locations will be included at no cost.
CLAIM OFFERNo setup fees. Offer ends Dec 31, 2025.
