Simple transparent pricing
Choose the plan that fits your business. Scale as you grow.
Core
Play music legally and sound great.
No credit card required
Music
Manage & Control
Support
Control
Elevate your brand sound and manage across every location.
No credit card required
Music
Manage & Control
Support
Customize
We build your sound, you focus on your brand.
Custom pricing
We'll respond within 1 business day
Music
Manage & Control
Support
Audio Messaging
Additional zones: +$15 / mo across all plans
Volume pricing available for 10+ locations
Extend your experience
Click any add-on to see how it works.
Add-On Capabilities
Audio Messaging
Create and schedule audio messages between songs. Power in-store promotions and announcements, with control by location and time.
+$10 / location / mo
View details ↗In-Store Retail Media
Turn your audio into a revenue channel. Sell, schedule, and run campaigns with store-level targeting, synced audio and signage, and proof-of-play reporting.
Hi-Fi Audio
Stream premium audio with higher bitrate for crystal-clear, high-definition sound across your locations.
On-Hold Messaging
Create professional on-hold messages and integrate them with your existing phone system to keep callers engaged.
Music Curation
Work with a dedicated music curator to build and evolve your brand sound over time. Included in the Customize plan.
Audio Delivery & Additional Capabilities
Music Player
Plug-and-play commercial music player designed for business use. Easily connect to your existing system with reliable, long-term performance.
View details ↗Speakers
Commercial-grade speaker systems designed and sized for your space, delivering consistent, high-quality sound throughout your environment.
Digital Signage
Add screens to your audio system for a fully synchronized in-store experience. Manage content, schedules, and campaigns across every display and speaker.
View details ↗AV Install & Service
Professional system design, installation, and ongoing service through our trusted partner network, built to support your locations at scale.
View details ↗Platform Integrations
Integrate music, scheduling, and playback controls with your POS, loyalty program, or tech stack using our flexible APIs.
All plans include
Fully Licensed Music
Compliant with ASCAP, BMI, SESAC, GMR, and SOCAN ensures peace of mind.
High-Quality Streaming
Enjoy consistent, crystal-clear audio with our AAC+ streaming technology.
User-Friendly Interface
Manage your music effortlessly with our intuitive web-based control panel.
Reliable Hardware
Our commercial-grade player comes with a lifetime guarantee, ensuring uninterrupted service.
Exceptional Support
Access our in-house support team 24/7 for any assistance you need.
In-House Music
Professionally curated playlists and custom programming from our dedicated music team.
As Seen In
Ways to Listen
Yes, our scheduling tools allow you to set different playlists for various times, ensuring the right mood throughout the day.
U.S. businesses are covered for ASCAP, BMI, SESAC and GMR. Canadian businesses are covered for SOCAN and ReSound. When you go with Custom Channels you can rest assured that your business is covered when playing all of the music provided by Custom Channels. No other music service has access to more artists and titles from all major and independent record labels than Custom Channels
Yes, our service is compatible with various devices, including our hardware player, Sonos, Bluesound, and smart TVs.
Locations can be divided into separate areas, called ‘zones’. Every zone that is activated will allow for an individual stream of music and will add an additional cost to the account subscription.
Yes, we offer a free trial so you can experience the benefits firsthand.
Where Great Music Meets Great Businesses
Join the companies that use Custom Channels to create
memorable customer experiences.
“You guys are some of the best at responding in a timely manner. You treat us like we’re a 500-door business.”
Orlando’s Italian Restaurants
“Custom Channels didn’t just help us run a promotion; it gave us a channel that actually moves the brand. Within one month, we had a double-digit lift in loyalty sign-ups, and now we can run a unified loyalty campaign across every location and actually see it working.”
Bubbakoo’s Burritos
“We have 15 locations that represent the Goodwill brand. Custom Channels gives us that consistent piece of the puzzle. And it’s one less thing I have to manage, because I know it’s going to be done right.”
Goodwill Industries of New Mexico
“In the old system, I’d send scripts and wait two weeks to get spots back. Now I push out store-specific, day-parted campaigns with AI voicing in 15 minutes. It’s light years ahead of where we were.”
Rise Biscuits & Chicken
“Our self-wash customers spend an hour or more in the facility… they’re literally a captive audience. Since using Custom Channels in-store messaging, we’ve seen a noticeable increase in loyalty sign-ups and event engagement. It’s a fun and effective way to communicate.”
Wag N’ Wash
“Music is a critical part of the customer experience. Whether you’re in Seattle or Chicago, MOD should sound like MOD. Custom Channels handles the music so our teams can focus on our customers.”
MOD Pizza
“We launched one AI message about our new pizza cookie and sales QUADRUPLED in a weekend. A franchisee texted me asking me to stop playing it… they’d sold out. Custom Channels AI Messaging is now a line item on every marketing campaign we run.”
Smokin’ Oak Wood-Fired Pizza
“Custom Channels gives our orthodontic practice the freedom and flexibility to select music that matches our practice’s energy. It keeps our patients happy and our team motivated. We’ve had Custom Channels in the office for 7+ years because it is fun, ad-free, priced appropriately, and very easy to use!”
Depew Orthodontics
“WOW! We’re huge fans of Custom Channels! Hands down the best product we tried. We just signed up for the year.”
ElMar’s NY Pizza
“I love Custom Channels, and mention it to other Dunkin Donuts owners. I love the Mix feature, and block songs, and add songs, and that I can see the what is playing in all of my stores online.”
Dunkin Donuts
“Custom Channels completely nailed it. The music feels like an extension of our brand — our customers notice, and our team loves it too. Setup was a breeze, and the support is top-tier.”
The Local Market Café
“Your customer service has been top notch!! Like 10000% better than the other company we were utilizing.”
Arbor Terrace
“Custom Channels has transformed our in-store experience. The curated playlists perfectly match our brand, and the support team is outstanding.”
Floyd’s 99 Barbershop
“Choosing Custom Channels was one of the best business decisions we’ve ever made. There is no other company out there that can hold a candle to what Custom Channels can do!”
