Audio Messaging

Create and manage in-store
audio campaigns in minutes​

Generate professional, AI-powered audio messages that blend seamlessly into your in-store music. Scheduled by location, time, or event, all from one simple interface.

Turn your business audio into a fast, flexible marketing channel

AI Message Creation

Type your message, choose a natural-sounding voice, add background music, and preview instantly. Create professional in-store messages in seconds with no recording or production work.

Location-Level Control

Send different messages to specific stores or regions from one place. Update, pause, or stop campaigns instantly without changing playlists or channels.

Campaign Scheduling

Run messages by location, time of day, day of week, or date range. Launch a single campaign or manage multiple campaigns at once.

Built for In-Store Sound

Messages blend seamlessly into your music with smooth fade-ins and fade-outs. Customers hear your message without disruptive PA-style interruptions.

How Audio Messaging Works

Create Your Message

Type your message, choose a natural-sounding voice, add background music, and preview instantly. Create professional in-store messages in seconds without recording or editing audio.

Build your campaign

Choose where and when your message plays. Set locations, zones, devices, time of day, days of the week, or date ranges from one simple workflow.

Launch and manage

Your message blends seamlessly into your in-store music. Update, pause, or stop campaigns anytime with technical setup.

Design and Control Your Messages

Everything you need to create, customize, and run audio campaigns at scale

AI Message Creation

Create professional messages instantly using AI voices designed for in-store environments.

Voice Selection

Choose from natural-sounding voices and adjust tone to match your brand and space.

Background Music

Add professionally mixed background music so messages blend seamlessly into your audio.

Campaign Control

Schedule, target, and manage messages by location, time, and device — no playlists required.

Powerful Campaign Control for Real-World Businesses

FROM A SINGLE STORE TO EVERY LOCATION

Control Where and When Messages Play

Control exactly where and when messages play with flexible campaign rules designed for multi-location businesses.
  • Play messages in specific stores, regions, or all locations
  • Schedule by time of day, day of week, or date range
  • Trigger messages at fixed intervals or every X songs
  • Run different messages in different locations at the same time​
  • Update, pause, or stop campaigns instantly

WHEN TO USE AUDIO MESSAGING

Reach Customers at the Exact Moment It Matters

Audio messaging is designed for real-world moments when timing matters. Messages can be created and scheduled in minutes.
    • Promotions and limited-time offers
      Announce flash sales, daily specials, or last-minute discounts in real time.
    • Events and activations
      Promote tastings, demos, pop-ups, or brand moments happening today or this week.
    • Operational and timely updates
      Share store updates, reminders, seasonal messages, or weather-related promotions.
    • Brand and loyalty reinforcement
      Reinforce loyalty programs, branded experiences, and what makes your business unique.
As Seen In

Voice & Music Samples

Background Music Samples

Where Great Music Meets Great Businesses

Join the companies that use Custom Channels to create
memorable customer experiences.

Behind the Music

Explore how sound shapes business experiences.

Music Players on Us
We're Waiving your Hardware Costs

Sign up by Dec. 31, and music players for new locations will be included at no cost.

CLAIM OFFER

No setup fees. Offer ends Dec 31, 2025.